I’m a self taught designer with over 12 years experience. I bring expertise and knowledge in product design thinking, research, prototyping, validation, user experience and visual design.
I’m currently product design manager and design lead at Zendesk. I manage and contribute to a team of designers responsible for the user experience, visual design and product design strategy for our Mobile Apps, Mobile SDKs and Zendesk Talk products.
User Experience Design
I figure out effective ways for people to interact with products so it feels obvious and intuitive.
I design interfaces that are as simple and user- friendly as possible, and iterate based on feedback and user data.
I work using a variety of prototyping tools including Flinto, Principle, Invision and Origami Studio to convey to engineers how something should work.
Research & Feedback
I lead customer interviews on proposed products and features. I collate feedback from our products into an actionable format for feature prioritisation.
Self employed working with start ups & agencies.
Senior Design at RMG.
Senior Designer at Zendesk
Design Manager & Product Design Lead at Zendesk.